Frequently Asked Questions
Straight answers about accounts, publishing, schedules, storage and subscriptions.
What is AM Social Desk?
A social media management and scheduling workspace for connecting authorised profiles, preparing content and tracking publishing outcomes.
Which social platforms can I connect?
The Supported Platforms page shows the current state of each integration. Availability depends on production configuration and provider approval.
Can I publish to multiple profiles at once?
Yes, where the selected platforms and media formats are supported. One master post can create multiple destination deliveries.
Can I schedule posts?
Yes. Choose a future workspace date and time. Background publishing processes the schedule, although provider or network processing can affect exact delivery time.
Can I upload images and videos?
Yes. Supported JPEG, PNG, MP4 and MOV media can be stored and reused, subject to plan limits and each platform’s requirements.
How are social accounts connected?
Through the provider’s official authorisation flow. AM Social Desk does not request your social-network password.
Does AM Social Desk post without my permission?
No. A post requires a user publishing action or a schedule created by a user.
Can I disconnect an account?
Yes. Disconnect it in Social Accounts and, if desired, revoke access in the provider’s account settings.
Is TikTok available?
TikTok is in review. Availability is subject to TikTok approval and the capabilities granted to the application and account.
Is YouTube available?
YouTube publishing is available when the integration is enabled for your workspace and the connected channel grants the required access.
How does media storage work?
Workspace media is stored securely for reuse and counts against the active plan’s storage allowance. Users can remove eligible media.
How do subscriptions work?
Active plan pricing and limits are shown on the Pricing page. Checkout displays the applicable payment details before confirmation.
Ready to organise your publishing?
Create a workspace or sign in to continue.
